DESCRIPTION
The power window regulator motor assemblies are operated by the multiplex network master switch assembly or power window regulator switch assembly. The power window regulator motor assemblies have motor, regulator and ECU functions.
This DTC is stored when a power window regulator motor assembly is malfunctioning, or the ECU built into the power window regulator motor assembly determines that the fully closed power window position has deviated approximately 20 mm (0.787 in.) or more from the normal position.
D-Door Motor DTC No. | Detection Item | DTC Detection Condition | Trouble Area | DTC Output from |
---|---|---|---|---|
B2311 | Power Window Motor Malfunction | Either condition is met:
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| D-Door Motor |
DTC No. | Detection Item | DTC Detection Condition | Trouble Area | DTC Output from |
---|---|---|---|---|
B2311 | Power Window Motor Malfunction | Either condition is met:
|
| P-Door Motor |
WIRING DIAGRAM
CAUTION / NOTICE / HINT
NOTICE:
Click here
Click here
Click here
PROCEDURE
1. | CHECK FOR DTC |
(a) Check for DTCs.
Body Electrical > D-Door Motor > Trouble Codes Body Electrical > P-Door Motor > Trouble CodesOK:
DTC B2311 is not output.
Result | Proceed to |
---|---|
Any D-Door Motor DTCs in the table below are output | A |
Any P-Door Motor DTCs in the table below are output | B |
No DTCs in the table below are output | C |
Malfunction Status | System | Related DTCs | |
---|---|---|---|
Power Window Motor Malfunction | D-Door Motor | B2311 | Motor Malfunction |
P-Door Motor | B2311 | Motor Malfunction |
B | GO TO STEP 3 |
C | USE SIMULATION METHOD TO CHECK |
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2. | CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door) - AUXILIARY BATTERY AND BODY GROUND) |
(a) Measure the voltage according to the value(s) in the table below. Standard Voltage:
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|
(b) Measure the resistance according to the value(s) in the table below.
Standard Resistance:
Tester Connection | Condition | Specified Condition |
---|---|---|
L7-1 (GND) - Body ground | Always | Below 1 Ω |
OK | GO TO STEP 4 |
NG | REPAIR OR REPLACE HARNESS OR CONNECTOR |
3. | CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Door) - AUXILIARY BATTERY AND BODY GROUND) |
(a) Measure the voltage according to the value(s) in the table below. Standard Voltage:
|
|
(b) Measure the resistance according to the value(s) in the table below.
Standard Resistance:
Tester Connection | Condition | Specified Condition |
---|---|---|
K7-1 (GND) - Body ground | Always | Below 1 Ω |
NG | REPAIR OR REPLACE HARNESS OR CONNECTOR |
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4. | PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION) |
(a) Perform the Active Test according to the display on the GTS.
CAUTION:
Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.
Body Electrical > D-Door Motor > Active Test Tester Display | Measurement Item | Control Range | Diagnostic Note |
---|---|---|---|
Power Window | Power window | OFF / DOWN / UP | - |
Tester Display | Measurement Item | Control Range | Diagnostic Note |
---|---|---|---|
Power Window | Power window | OFF / DOWN / UP | - |
Tester Display |
---|
Power Window |
Tester Display |
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Power Window |
OK:
Each power window operates normally.
Result | Proceed to |
---|---|
OK | A |
NG (Driver door power window) | B |
NG (Front passenger door power window) | C |
B | REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door) |
C | REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Door) |
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5. | PERFORM INITIALIZATION (APPLICABLE LOCATION) |
(a) Initialize the power window regulator motor assembly.
HINT:
Initialize the power window regulator motor assembly that has DTC B2311 stored in its ECU.
Click here
|
6. | CHECK POWER WINDOW CONTROL SYSTEM (APPLICABLE LOCATION) |
(a) Check that the power window operates normally by opening and closing it.
HINT:
Check the power window operation of the window where DTC B2311 has been stored.
Click here
OK:
Each power window operates normally.
Result | Proceed to |
---|---|
OK | A |
NG (Driver door power window) | B |
NG (Front passenger door power window) | C |
B | REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door) |
C | REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Door) |
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7. | CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY |
(a) Check that the power window components are installed correctly.
OK:
Power window components are installed correctly.
NG | INSTALL PARTS CORRECTLY |
|
8. | CHECK DTC OUTPUT |
(a) Turn the ignition switch off.
(b) Wait for at least 10 seconds, and then turn the ignition switch ON.
(c) Check for DTCs.
Body Electrical > D-Door Motor > Trouble Codes Body Electrical > P-Door Motor > Trouble CodesOK:
B2311 is not output.
Result | Proceed to |
---|---|
OK | A |
NG (Driver door power window) | B |
NG (Front passenger door power window) | C |
A | END |
B | REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door) |
C | REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Door) |
Before refueling, close all the doors, windows, and the liftgate/trunk lid, and switch the ignition OFF.
To open the fuel-filler lid, pull the remote fuel-filler lid release.To remove the fuel-filler cap, turn it counterclockwise. Attach the removed cap to the inner side of the fuel-filler lid.